About Us
Broad Resources Product Action is a team of over 3500 trained quality professionals serving our customers from 35+ offices in the United States and Canada .
Product Action has implemented quality intervention programs inside numerous OEM plants in the US and Canada . Our strong problem solving skills come from our experience with OEM partnerships and supporting virtually every major automotive supply chain. We handle 25,000+ quality control issues each year, delivering quality improvements for our 2,000+ regular customers.
Comprehensive Quality Control Services
Product Action provides a comprehensive set of quality control services. Our containment team offer sorting, inspection, rework, and containment services to address nonconformances when they arise. Our engineering team helps suppliers to evaluate and improve their quality control practices, and to conduct effective root cause and corrective action analyses. Our education team teaches suppliers how to use modern quality control tools and techniques, and helps suppliers to apply these tools to their own special situations.
Unmatched Capabilities We have an unmatched ability to meet emergency needs. Our people are positioned in every key automotive market. We can surge to provide a cohesive team of hundreds of people in a matter of days. We can deploy coordinated teams to multiple locations simultaneously. We can address problems at the supplier's site, the assembler's site, or in our own warehouses.
Unmatched Short-Term Results Our systems and processes lead to market-leading productivity and accuracy. We use next-generation layered audits, standardized work tools, lessons learned systems, and error-proofing techniques to deliver the best outcomes for our customers.
Unmatched Long-Term Results Working with final assembly plants, we help them to create and execute systems and processes that lead to measurable results. We combine the services of our containment, engineering, and education teams in order to improve long-term quality, and not simply handle short-term problems.
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